Review Requests
Send a direct link to Google or Trustpilot when the job closes. Grow reviews without awkward follow-up.
What It Is
Review Requests let you send customers a direct link to leave a Google or Trustpilot review when work is done. The ask sits with the job, so it becomes a close-out step instead of something you remember twice a year when leads go quiet.
Review Request Links
Send a link straight to the review form. Customers do not need to hunt your profile. One tap from a short message is enough for most happy customers.
When To Send
- After completion and a clear happy sign-off
- Same day or next morning while the result is fresh
- Not during an open snag list or payment dispute
Google And Trustpilot
Total Tradesmen works with the review channels trades already use. Google matters for local findability. Trustpilot helps when your customers expect that trail. Pick a primary link for most jobs so people are not choosing between two buttons.
Both appear under integrations on the main features page.
How The Habit Works
- Complete the job and confirm the customer is happy
- Send the review request link from that job
- Log that you asked so nobody double messages
- Optional one gentle reminder later if needed
- Reply to reviews politely when people write
What Not To Do
- Do not pay for five star reviews
- Do not pressure unhappy customers for public praise
- Do not spam the same person from three different numbers
Why Trades Use It
Fresh reviews win local work. The hardest part is asking at the right moment. Putting the link on job close-out turns reputation into a weekly habit.
Step by step wording: how to ask for Google and Trustpilot reviews after a job.
Questions people usually ask
Straight answers about this feature.
Can I send both Google and Trustpilot every time?
You can, but one clear primary link usually gets more action. Offer the second when it fits that customer.
Should engineers ask on site?
A short verbal nudge is fine. Send the link after you leave so they can write when they have a minute.
What if someone leaves a bad review?
Respond calmly, take details offline, and fix what you can. Use the feedback to improve quoting or communication next time.